This website is user friendly because this site has categorize their products in several categories that are flowers, flowers and gift, business, condolences, special occasion and lastly promotion items. This is especially easier for customers to choose items that they want.
Moreover, they also enable users to shop by price. So once the users click on his or her budget range which is situated on the right side, all items within the price range will appear on the screen. This website also ranks their best selling products at the left side of home page. Customers who have no idea what to buy can refer these popular products.
Shopping carts are available so that customers can know what the total price is. This can save time as customers do not need to repeat the payment processes for several times.
After checking out and knowing what the total price is, customers need to fill up this form indicating receiver and sender’s personal information such as phone number, name and address.
As for the payment method, this site has a full detail on how to make the payment, whether it’s online or offline. This is helpful especially for the first timers.
After trying for sometime, I think that this website is user friendly and consist most of the information that I am looking for.
However, I have several recommendations for this local e-commerce website.
First of all, this website lack of search engine. If there is a search engine on its home page, it can save customer’s time and energy. Customers can find things they want in no time.
Secondly, they didn’t show pictures of every product. This is not fair for the consumers. Let’s say that a customer prefers to buy the 24 Stalks Red Roses, but the photos available are only in 12 stalks. Customers may have problem in knowing the actual product, this may cause loss for florists.
First of all, this website lack of search engine. If there is a search engine on its home page, it can save customer’s time and energy. Customers can find things they want in no time.
Secondly, they didn’t show pictures of every product. This is not fair for the consumers. Let’s say that a customer prefers to buy the 24 Stalks Red Roses, but the photos available are only in 12 stalks. Customers may have problem in knowing the actual product, this may cause loss for florists.
For example, photo showing below here is 12 stalks lipstick rose, but once i click on the other order, nothing appear on the screen. This is difficult for me as I also want to know how the 36 stalks red rose looks like.
Lastly, I suggest that this website can provide some templates on letting customers to customize product of their own. This can provide satisfaction for their valued customers.
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The goods sold on this website is rather expensive and not all goods are availble for nationwide delivery. I'll suggest them to improve their price and goods availability to attract more customers.
ReplyDeleteMy Friends have received flowers from them.The Flowers is very nice and reach in time.
ReplyDelete